Privacy Policy for SmartDevice Flow

Effective Date: January 1, 2025

1. Introduction

Welcome to SmartDevice Flow. We operate the website smartdevflow.online. This Privacy Policy describes how we handle personal data in our smart home device ecosystem. We are located at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada, Business ID 489110278.

2. Information We Collect

We may collect information when you register an account, subscribe to our newsletter, submit inquiries, or interact with our services. This information may include your name, email address, mailing address, phone number, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and enhance our smart home services.
Respond to your inquiries and support requests via our contact form.
Send you updates, technical notices, and marketing communications (where permitted by law).
Improve user experience and personalize our offerings.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences, understand how you use our site, and improve functionality. Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent, but note that some features of the site may not function as intended if cookies are disabled.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data where applicable.
Right to restriction: You can request restriction of processing under certain conditions.
Right to data portability: You can receive your data in a structured, commonly used format.
Right to object: You can object to processing based on our legitimate interests or for direct marketing.

To exercise these rights, please contact us through our contact form or at the address below.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to ensure ongoing protection.

7. Third-Party Services

We may engage third-party service providers for hosting, analytics, messaging, and customer support. These providers have access to your personal data only to perform services on our behalf and are contractually bound to maintain confidentiality and security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post a notice on our website or send you a notification. The revised policy will be effective on the date indicated at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our contact form or call us at +14162346574.